product development

How to Give Better Feedback

How to Give Better Feedback

Even if you're not a manager, working as part of a team requires you to give and receive feedback. And while it's always difficult to receive negative feedback, it's even more difficult to give it, especially when it comes to something creative. As someone who's received a lot of feedback (and given quite a few tidbits myself), here's some tips for approaching your next interaction. >>

Do The Loop-de-Loop

Do The Loop-de-Loop

Often, we think of growth as linear. We just need to optimize this one channel, or signup flow, or user experience, and then, growth will look like the fabled hockey stick. Here's my overview on one of the foundations of growth: loops. >>

Book Review: Hooked

Book Review: Hooked

5 out of 5 stars | Hooked answers the question, "How do I build a product that sticks?" Every day we experience internal and external triggers that cause us to interact with brands. There's a reason you grab a "Kleenex," not a tissue, and "Google" something rather than "Bing" it. What makes these products so ingrained in our culture that they've become a habit? See why I gave Hooked 5 out of 5 stars. >>

Learning to Experiment

Learning to Experiment

No one walks around every day setting out to prove they're wrong. With the pressure on to perform better with less resources in every industry, there doesn't feel like room for failure. 

Or is there?

This is part of a series of reflections inspired by my courses at HBX, an online business school cohort powered by Harvard Business School. With Business Analytics, Economics for Managers, and Financial Accounting, I'm learning the fundamentals of business. Find the whole series here.