problem solving

What To Do When (GASP!) The Internet Is Down At Work

What To Do When (GASP!) The Internet Is Down At Work

When the internet recently went down in the office, it took some scrambling—especially because of the remote-first nature of our company. Internet outages happen. Before you hyperventilate and/or resign yourself to Starbucks for the day, there's actually a lot of work you can do without being on the computer. Here's how I turned a day without internet into something productive >>

The Little Things Matter

The Little Things Matter

When we dream, we're always told, "Dream big." Like Ron Weasley in the Mirror of Erised, often, our greatest desire is to be recognized as the best—the one that made the most impact. At #CTAConf, Morgan Brown, COO of Inman News, talked a lot about how marketers tend to "optimize at the edges," rather than what matters most. Are you actually moving the needle, or are you just showing up?

Never Stop Brainstorming

Never Stop Brainstorming

Because brainstorming brings new ideas and innovation into the workplace, I decided to try something new with this one. Listen (and download) my thoughts on why brainstorming fuels real change, how to build it into your daily work routine, and what makes a great brainstorming session. No frills or music or anything special, just me and my thoughts---and hopefully, you.  (5:20)