design thinking

Ask KL: How to Create a Great Quote Image for Social Media

Ask KL: How to Create a Great Quote Image for Social Media

When it comes to social media, many people underestimate how much time and effort really goes into making content work. And while depending on your brand there are lots of different subjects you could feature, a great option (especially for B2B) is using quotes. Here's how to put a great quote image together. >>

How to Give Better Feedback

How to Give Better Feedback

Even if you're not a manager, working as part of a team requires you to give and receive feedback. And while it's always difficult to receive negative feedback, it's even more difficult to give it, especially when it comes to something creative. As someone who's received a lot of feedback (and given quite a few tidbits myself), here's some tips for approaching your next interaction. >>

What I Learned From Writing An 80 Page Ebook

What I Learned From Writing An 80 Page Ebook

I wrote my first ever ebook on the state of the email industry—a format I'd never done before. Read on to find out why your designer is your hero and what you need to know about building an 80-page beast. >>

Connect The Dots

Connect The Dots

When we dream about innovation, we think of grand new ideas that catapult us into the future. We dream of flying cars and robots from the Jetsons or transporters from Star Trek. Something completely new.

Innovation, though, isn't about new so much as it's about different. And different doesn't mean it has to come out of nowhere.