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Ask KL: How to Be More Creative

Ask KL: How to Be More Creative

Today’s economy revolves around ideas, not things. Whether you identify as “the creative class” or not, creativity is a hot commodity. The good news? Creativity can be learned. Read on for three ways to shake yourself out of your rut and get inspired >>

Ask KL: Make the Most Out of Your 2016 Conferences

Ask KL: Make the Most Out of Your 2016 Conferences

Attending conferences, workshops, or other development opportunities can just plain be exhausting. So how do you turn something tiring into something inspiring? 

Ask KL: What is Self Service?

Ask KL: What is Self Service?

Regardless of what type of tool we're working on, chances are you need to teach people how to use it. Whether that's sales enablement tools like a playbook or marketing tools like a digital platform, there's always a case for self-service. Today, we all crave the simplest, low-touch experience possible. That's the beauty of the mobile age. But translating that into enablement isn't so easy.

So, how do we enable self service across the business? What does it really mean?