If you're not watching Chef's Table on Netflix, you should be. The food documentary series introduces you to famous chefs around the world, their philosophies, and of course, their cuisines. But in the course of watching the series, I've learned quite a bit about leadership—and quite a few lessons you can apply to the business world, too.
When we love someone, we tend to express it in five different ways, according to Gary Chapman. Now before you get all freaked out by the love and mush, I think these languages connect directly to your marketing strategy. Whenever you interact with a customer, you start a relationship--and it's up to you to turn that relationship from cold to warm. You want your customers to love you, right? Here are my five "marketing" love languages--and what you can do to build a better relationship.
"Thank you." Two words, big impact. It says, "I see you." But we often forget to. Why it's important, and how you can learn to say thank you more, instead of "I'm sorry." >>